Aspire2 International NZ Diploma in Information Technology Technical Support

2019 intake dates: 9 Jan, 20 Feb, 20 Mar, 22 May, 19 Jun, 21 Aug, 11 Sep, 27 Nov, 4 Dec

This one-year programme will equip you with technical knowledge and hands-on experience in technical support. You will be able to pursue an IT career or move on to further study.

Am I eligible?

This programme is open to anyone aged 18 and over. Students must have a certificate in Computing Level 3 or Level 4; or completion of Year 12 schooling or international equivalent; and/or appropriate related work experience.

English Language requirement

For international students: If you are coming from overseas, to be eligible for this course you must:

provide evidence of an IELTS overall band score of at least 5.5 (Academic), with no individual band less than 5.0 

OR Pearson Academic Test
have a Pearson Academic Test score of 42 and above with no individual band score less than 36 

OR LanguageCert
have a B2 Communicator Test HIGH PASS and above with no less than a pass in each skill

The information is accurate as of December 2018

120 credits
1 Academic Year

Content & delivery

Delivered by: Aspire2 International Business & Technology

You will gain skills in computer systems, application and system software, and network support and configuration in a New Zealand IT environment. You will learn to develop basic computer applications, administer databases and gain an understanding of user support standards. New Zealand's professional, legal, and ethical principles and practices are also covered.

Learning will be delivered using a blended (face to face) learning approach and you will be encouraged to engage with your fellow students and tutors in class and via your online learning portal. You will be supported throughout the process by our great facilitators who are professionally qualified and have industry and academic experience to share with you.

There are six modules that include the following topics:


  • Modern Data Communications
  • Applied Communications
  • Systems and Applications Support
  • Systems Installation and Maintenance
  • Application Design and Development
  • Database Development and Design

On completion of this programme

Graduates will be able to demonstrate an understanding, knowledge and skills in computer systems, application and system software and networks support and configuration in the New Zealand IT environment. They will:

  • Show the necessary knowledge and skills to develop basic computer applications and administer databases.
  • Demonstrate an understanding of the current user support standards, professional, legal, and ethical principles and practices in New Zealand.

Entry requirements

To enter this course, you will need: 

  • A Certificate in Computing Level 3 or 4; or 
  • Successful completion of New Zealand Year 12 secondary schooling; or international equivalent; and/or appropriate related work experience. 

Please contact Aspire2 International for more details.

International students 

If you are coming from overseas, to enter this course you must:

  • Be 17 years of age or older *For Auckland campus only. 18+ for other campuses (Tauranga and Christchurch)
  • provide evidence of an IELTS overall band score of at least 5.5 (Academics), with no individual band less than 5.0; or Pearson Test with overall score of 42-49; or pass our English Entry Test


First year fees (New Zealand Diploma in IT Technical Support Current Level 5):

  • Tuition - $17250
  • Resource - $1750
  • Registration - $250
  • Insurance (14 months) - $550
  • Bank fee - $50

Total 1st year - $19850

Second year fees (NZ Diploma in Systems Administration Level 6):

  • Tuition - $11000
  • Resource - $750
  • Insurance - $450

Total 2nd year - $12200

Total fees for two years - $32050

Aspire2 International

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Your pathway

Your potential career path after study

  • SystemsAdministrator / IT Service Desk
  • IT Developer / Programmer
  • Network Security Specialist/Security Analyst
  • Apps Development Manager/Network Designer
  • IT Operating Manager

Navdeep's story

"In my job as a Service Desk Analyst for Westpac, I give technical support to all our staff throughout New Zealand. This includes taking care of their daily desktop issues, network issues and any other IT related queries. I feel extremely comfortable and confident in the role, and that’s due to my time at Aspire2 ..."

Read more

How to apply

  • 1 Apply online
  • 2 Receive an OOP

    Offer of Place will give advice on programme fees, insurance, date and methods of payment

  • 3 Pay fees

    Sign one copy of the Offer of Place and return it, with full payment of all fees, by the due date

  • 4 Fee receipt

    When we receive your fees, we will send you an official fee receipt

  • 5 Apply for visa

    Once your student visa is approved, we will arrange your accommodation (if you wish) and airport pick-up

Ready to go?
Apply now
Unsure about where to start?
Enquire now