Feel free to contact us at [email protected] anytime if you have any questions

Q: Will Aspire2 International arrange my Airport pickup and accommodation?

A: Yes. Please let us know your flight details two weeks before you depart so that arrangements can be made for your collection from the airport. Airport pickup charges apply. For further information please feel free to contact us at [email protected]

Q: Where can I stay in Auckland and what does it cost?

A: There are several options including apartments, houses, flats & hostels. The usual and most popular form of accommodation is a home stay. Living costs depend on personal taste, but the average rent in Auckland is $180 per week. It is important that you know your rights and responsibilities as a tenant - for further information visit www.minhousing.govt.nz

Q: What do students do on the first day at Aspire2 International?

A: Students should report before 9:00 a.m. at reception for orientation. Students are advised to bring the following documents to complete their enrolment registration:

  • Original academic certificates
  • Passport
  • Medical & travel insurance documents (if not arranged through Aspire2 International)
  • Two passport sized photographs
Q: What are the attendance requirements?

A: All students must meet Aspire2 International 100% attendance requirement at all times unless they have genuine reasons for absence. Failure to do so could lead to a warning being issued. Continual failure to meet attendance requirements could lead to expulsion.

Q: Is medical insurance compulsory and how it is helpful?

A: International Students must have appropriate and current medical and travel insurance while studying in New Zealand. Southern Cross is our preferred insurance provider. If you get sick, you need to see the doctor first and collect all medical prescription and fee receipts issued by the doctor at the time of the treatment. Then all the documents need to be posted to the insurance provider to make a claim for your expenses. For any further information and queries, contact us at [email protected]

Q: Can I leave my class early for work/ job interview, etc?

A: No. If you leave early your attendance will be affected, as you will be marked as absent.

Q: I am not feeling well, can I go home?

A: Yes, you may go home but you should notify your tutor or reception, and go to a doctor and obtain a medical certificate as a proof of your absence. You can claim back the cost of your doctor’s fee through your medical insurance.

Q: I came for all the classes, why is my attendance not 100%?

A: It could be due to the following reasons: 

  • You have not signed the attendance sheets - it’s your responsibility to sign the attendance sheet.
  • You arrived at your classes late or you left early.
  • It could also be because the attendance has not yet been updated on Wisenet.
  • You can see Student Services for related queries. You can see your Faculty Academic operations team or send an email to the attendance officers.
Q: How do I apply for leave?

A: You may fill out the leave notification form which can be obtained from the Reception. Once completed, please return it to Academic Operations team in your faculty for consideration and endorsement by HOF.

Students who need to return to their home country during term time (e.g. for a major event such as a serious illness or death in the family) may apply to their Head of Faculty for leave of absence. However on their return to Aspire2, as proof, they must produce their passport and other evidence to the Student Services, otherwise their time away will be marked as an absence.

Q: Will my attendance get affected if I take approved leave?

A: No, your attendance will not be affected as long as you follow the procedures outlined above.

Q: How can I extend my visa for the second year?

A: Obtain a new Offer of Place from Student Registry or the Marketing department, and request for your documents from the Student Registry by filling out a Student Request form. Further instructions will be sent to you by email. Please note that the fees will remain the same as mentioned in your original offer of place acknowledged at the time of your application.

Q: What documents do I need for a visa extension?

A: Please apply to Student Services for the following documents required for your extension:

  • Attendance record
  • Letter confirming extension/ Offer of Place/ completion certificate or Record of Learning/Transcripts
  • Approved Leave Report 

An email will be sent by Student Services when documents are ready for collection.

Q: Can I change to a different campus?

A: Yes, you may apply for one campus change, but this may depend on class sizes and availability of subjects at the other campus, and your request is subject to approval by HOF and both Campus Managers. You should approach Academic Operations team in your faculty to discuss whether this option is viable for you.

Q: Do I have to pay a fee to transfer campuses?

A: Yes, there is an administration fee that has to be paid to Aspire2 International together with any fee difference that you may incur, however, there will be no refunds when changing campuses. You also have to apply to Immigration NZ to change your visa, which will also incur a fee.

Q: Whom should I approach for switching campuses?

A: You should approach Student Services, to discuss whether this option is viable for you.

Q: Are there scholarships available for the second year of Study?

A: At Aspire2 International we encourage, celebrate and support academic and professional excellence by awarding a number of scholarships for Diploma students transitioning into their second year. Your Head of Faculty will confirm the criteria and timing of these awards.

Q: What is the withdrawal process?

A: Complete a Withdrawal Form and submit to the reception. For more information please refer to our terms and conditions https://www.aspire2internation...

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